WESTCARE INC — TERMS & CONDITIONS (NEMT SERVICES) Effective Date: August 9, 2026 1. Acceptance of Terms By accessing our website or using Westcare Inc’s NEMT services, you agree to these Terms & Conditions. If you do not agree, please discontinue use of our website and services. 2. Description of Services Westcare Inc provides non‑emergency medical transportation and related support services. Service availability may vary based on eligibility, scheduling, and program requirements. 3. User Responsibilities You agree to: • Provide accurate information when requesting transportation • Ensure that pickup and drop‑off locations are safe and accessible • Follow driver instructions for safety • Notify us promptly of cancellations or changes • Misuse of services may result in suspension or termination. 4. Scheduling & Cancellations • Trips must be scheduled through approved channels (website, phone, broker). • Late cancellations or no‑shows may affect future eligibility depending on program rules. 5. Website Use You agree not to: • Attempt unauthorized access to our systems • Use the website for fraudulent or harmful activities • Interfere with website functionality 6. Intellectual Property All website content, including text, graphics, logos, and design, is the property of Westcare Inc and may not be copied or reproduced without permission. 7. Limitation of Liability Westcare Inc is not liable for: • Delays caused by traffic, weather, or unforeseen events • Damages arising from misuse of the website • Third‑party actions outside our control Our liability is limited to the maximum extent permitted by Iowa law. 8. Service Eligibility Transportation may be subject to: • Medicaid or insurance authorization • Program rules • Availability of vehicles and drivers • We reserve the right to decline service when safety or compliance is at risk. 9. Privacy Your use of our website and services is also governed by our Privacy Policy. 10. Changes to Terms We may update these Terms & Conditions at any time. Continued use of our website or services indicates acceptance of updated terms. 11. Contact Information For questions about these Terms: Westcare Inc Waukee, Iowa Email: daniel@westcareinc.com Phone: (515) 561‑0299 Mailing Address: 5260 NW Beaver Dr, Johnston, IA 50131